Customer Support
Customer support
Everything you need in one place — delivery, returns, sizing help and how to reach us. Can’t find your answer? Email support@problogroup.com and a real person will come back to you.
FAQ
Quick answers on barrels, heat settings, hair types and orders.
Delivery information
Dispatch times, worldwide shipping costs and tracking.
Returns & refunds
How to return a set, timeframes and how refunds are issued.
Find your set
Answer a few questions and we’ll match you to the right barrels.
Contact us
Message the team about an order, a product or a partnership.
Reviews
What customers say after using their Pro Blo set at home.
About Pro Blo
Who we are and why we built a detachable barrel system.
Stockists & wholesale
Salon, retail and wholesale enquiries.
Need a hand with an order?
Email support@problogroup.com with your order number and we’ll get straight on it.
We answer Monday to Friday, UK business hours. Most emails are replied to within one working day.
