FAQ

Your hair & results

Will it damage my hair?
Because Pro Blo isn't a heated tool, your hair never has hot metal clamped onto it. You simply wrap each section around a barrel and blow-dry over it with your own hairdryer — so there's far less direct, concentrated heat than tongs or straighteners. Keep your dryer on a medium heat and moving rather than aimed at one spot, and a heat protectant is always a smart step.

Will it work on my hair type?
Yes — Pro Blo works across most hair types and textures. Finer hair styles fastest, while thick, long or coarse hair gets the best results from a set with more and larger barrels. Not sure which to choose? Take our quick quiz.

How long does the blowout last?
With the right technique, a Pro Blo blowout can hold for several days. To make it last: work in sections, blow-dry each section fully on the barrel, and — the key step — let it cool completely on the barrel before you unwind it so the curl sets. Go easy on heavy oils at the root.

Do I use it on wet or dry hair?
Start on clean, towel-dried hair that's damp rather than soaking wet. Wrap each section around the barrel and blow-dry over it until dry, then let it cool before unwinding — that's what gives you smooth, long-lasting volume.

Choosing your set & barrel sizes

Which barrel size should I choose for my hair length?
As a guide: smaller barrels create tighter curls and volume and suit shorter hair, while larger barrels give looser, bouncy waves and big volume and suit longer hair. Every Pro Blo set includes a range of detachable barrel sizes, so you can mix and match for the exact look you want. Find your perfect set.

What's the difference between the sets?
The larger the set, the more detachable barrels and styling options you get — ideal for longer or thicker hair, more versatility, or sharing. Browse all sets to compare.

How do the detachable barrels work?
Each barrel attaches securely to the Pro Blo handle and detaches just as easily, so you can swap sizes in seconds and change your style — all from one tool.

Using & caring for your set

What hairdryer heat should I use?
Pro Blo itself has no heat settings — the barrels aren't heated. Instead, wrap a section of hair around the barrel and use your own hairdryer on a medium heat, moving it over the barrel rather than blasting one spot with direct heat. Once the section is dry, let it cool on the barrel before unwinding to help the curl set.

How do I clean and care for it?
Remove any loose hair from the barrels after use, then wipe them with a slightly damp cloth and let them dry fully before storing. There's nothing electrical to worry about — just keep the barrels and handle clean and dry.

Shipping & delivery

Where do you ship and how long does it take?
Orders are processed within 1–3 business days. Estimated delivery: UK 2–5 business days, Europe 5–10 business days, and the rest of the world 7–10 business days. Enjoy free UK shipping on orders over £65, with full tracking on every order. See our Delivery Information page for full details.

Returns & refunds

What's your returns policy?
We want you to love your Pro Blo. If something isn't right, items in their original condition can be returned — see our Returns & Refund Policy for full details and timeframes, or contact our team to get started.

Still have questions?

Email support@problogroup.com any time — we're happy to help you find your perfect blowout.